EMPLOYEE HEALTHCARE RESOURCES
WHOLE FOODS MARKET HEALTH INSURANCE PLAN: THE WHOLE HEALTH PLAN
How to Use My Benefits
Get information about your benefits, helpful contacts, cost and more!
About the Whole Health Plan
Your health insurance is called the Whole Health Plan. The Whole Health Plan is administered and managed by WebTPA. Gain access to claims, deductible balances, request a replacement ID or get your questions answered by a WebTPA representative.
- Access claims, deductibles or out-of-pocket balances
- Ask a question about billing or help finding a doctor
- Or call 833-682-6480 to speak with a customer services representative
Preferred Network
The Preferred Network is a curated network of recognized local providers, clinics, and hospitals that have partnered with Whole Foods Market to offer services at an even greater benefit through Employers Health Network (EHN), administered by WebTPA.
- Search for an in-network provider
- Or call 833-682-6480 to speak with a customer service representative
Within the Preferred Network, we offer a deeper benefit for primary care services with our Whole Health Primary Care Network. For more information regarding this benefit, please visit our WH Primary Care Network page. Any members with further questions, please reach out directly to a Concierge Health Resource Coordinator by phone or email.
Expanded Network
The Expanded Network is a national network of providers, clinics and hospitals through Aetna Signature Administrators to receive care at the standard benefit level, administered by WebTPA.
- Search for an Expanded Network Provider
- Or call 833-682-6480 to speak with a customer service representative
Southern Scripts
Southern Scripts manages the Whole Health Plan’s prescription benefits.
Team Members enrolled in the Whole Health Plan automatically receive in-network prescription drug coverage through Southern Scripts.
Expanded prescription drug benefits are available to Team Members who are established patients of the Whole Foods Market Medical + Wellness Centers for their primary care. Members are considered established if their prescription is written by a Whole Foods Market Medical + Wellness Center provider.
- Search for an in-network pharmacy
- Access Southern Scripts Patient Portal for information on coverage, access the medication search tool or find claims and benefits balances.
- Or call 833-682-6480 to speak with a customer services representative
Core of Care
The Whole Health Plan has included key care partners to support the most common care you may need outside of your primary care services. These partners can support the treatment plan that you have made with your primary care provider (PCP) or give you extra help when needed. Our Health Resource Coordinators are a part of our Whole Health Care Team. This team is a part of our Core of Care and can help you access any of these partners if you need assistance or to answer any questions you may have regarding the Core of Care. These offerings are at little to no cost to our members.
To reach out to a Concierge Health Resource Coordinator directly, please call 888-629-3186 or email. For further information on our partners, interact with the image below.
If you are experiencing an emergency, please dial 911.
